flyaway rewards

»  Award Levels
»  Elite Status Qualification and Perks
»  Sign Up
»  Changes, Refunds, and Point Transfers

FlyAway Rewards:  Earn Free Travel Faster

It’s easy. You’ll earn 10 FlyAway Rewards points for every Ravn Alaska flight segment flown. You can earn a free one-way trip for as few as 50 points! Plus, earn an additional 2-point bonus per segment (does not apply to commuter coupons) on top of your 10 when you book your reservations online at www.flyravn.com! Fly more than 30 segments a year? More perks are available! Please note, your FlyAway Rewards or Alaska Airlines mileage number must be presented each time you fly for your account to be credited the appropriate points or mileage.

(Please note that FlyAway Rewards tickets incur a fuel surcharge plus segment fees per segment OR is free when booked online at flyravn.com via your profile.) Points take approximately 3 – 4 business days to post into your account.

Award Levels — Travel Round-Trip OR One-Way
  • Basic Round-Trip Travel = 100 points. These limited seats are available on many flights in all of the markets we serve and is based on availability and space is limited.
  • Basic One-Way Travel = 50 points. These limited seats are available on many flights in all of the markets we serve and is based on availability and space is limited.
  • Anytime Round-Trip Travel = 200 points. Any seat, any flight, any time as long as a seat is available! No availability restrictions.
  • Anytime One-Way Travel = 100 points. Any seat, any flight, any time as long as a seat is available! No availability restrictions.

 

Elite Status Qualification and Perks

Do you fly more than 30 segments with Ravn Alaska in a calendar year? If so, we have great news! With FlyAway Silver or FlyAway Gold Membership, you will receive even more points per segment flown as well as other great benefits!

FlyAway Silver Status

  • Takes 30 paid segments to qualify
  • 12 points earned per segment flown
  • Priority Standby for full flights
  • Same Day Flight Change Program fee waived
  • Early Boarding on Mainline flights
  • 1 complimentary premium beverage on Dash-8 flights
  • Same Day Flight Change Program fee waived

FlyAway Gold Status

  • Takes 60 paid segments to qualify
  • 14 points earned per segment flown
  • Priority Standby for full flights
  • Early Boarding on Mainline flights
  • 1 complimentary premium beverage on Dash-8 flights
  • All ticket change fees waived (fare upgrade may apply)
  • All fees waived to refund refundable tickets
  • All fees waived to transfer points between member accounts
  • Same Day Flight Change Program fee waived

To qualify, a member must fly at least 30 or 60 full fare segments between January 1st and December 31st of the qualifying calendar year. If the member qualifies they will retain their status until the end of the next calendar year. Free, mileage, or points tickets do not qualify. Bonus points awarded do not qualify toward Silver or Gold status.

 

Sign Up for FlyAway Rewards Today

FlyAway Rewards is a free optional frequent flyer program available to any customer. To sign up, click here!

 

Short a Few Points for an Award?

Additional FlyAway Rewards points may be purchased for $15 per point. Please note that once points are purchased, they are non-refundable. Call us for more details.

 

Book FlyAway Rewards Travel Online

Free travel can be booked online using your FlyAway Rewards account or through our reservations office. Fuel surcharges apply for award travel up to $5.00 per segment flown.

 

Account Summary and Account Management

FlyAway Rewards points, awards redeemed, and flown segment totals are included in your account summary page. Log in to view a current summary of your FlyAway Rewards account; or for easy account management to update your phone, address, email address, or change your account password.

 

Changes, Refunds, and Point Transfers

If you find that you are unable to take your trip, we are happy to refund completely unused (deducted) points and put them back into your account for you. Does a family member or friend need some extra points? No problem! We can also transfer any value of points between member accounts for you. All reservation changes, point refunds, or point transfers incur a $50.00 service fee per transaction type through our reservations office. Please note that partially used award tickets are not refundable. Selling your points awards is not permitted and will result in your account to be terminated.

 

Missing Credit?

We’re happy to give you past credit! Requests must be received within 11 months of travel date and the traveler must have been a FlyAway Rewards member at the time of travel. Click here to request past credit. Please note that it can take up to 14 days to receive credit after you make your request.

Please note that excessive requests to add missing credit (failure to provide mileage number each trip) will result in a $10.00 research fee per leg of credit missing.

It generally will take 7 business days for credit to show in your Ravn Alaska account after you’ve taken your flight. For Alaska Airlines credit, it generally takes 2 – 3 weeks to show in your account after flying. (Mileage is not available immediately for usage after flying) Mileage, reduced, sponsorship, or other discounted tickets do not qualify for reward points or mileage credit.

 

FlyAway Rewards or Alaska Airlines Mileage Plan Miles?

Customers can choose either Ravn’s FlyAway Rewards points or Alaska Airlines Mileage Plan miles. Certain Ravn Alaska markets do not qualify for Alaska Airlines Mileage Plan credit. For further information on our partnership with Alaska Airlines, click here. Credit for flights is given to one program only (pooling is not allowed) and credit does not apply for chartered flights. For further general inquiries regarding our FlyAway Rewards program, call 800-866-8394 or 907-266-8394 today!

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