(For Reservation requests, changes, or fare quotes please call 800-866-8394)

Reservations and Customer Service

Phone:     (800) 866-8394  / (907) 266-8394
Fax:         (907) 266-8391

Book online at www.FlyEra.com

Accounting Department

Phone:     (800) 866-8394
Fax:         (907) 266-8378

Email Refunds Request

Email Receipts Request

Sales and Marketing Department

Phone:     (800) 866-8394 ext. 385   /  (907) 266-8385

Fax:         (907) 266-8391

Email Sales and Marketing

Baggage Service/Lost and Found

Anchorage - (907) 245-1326

Fairbanks   - (907) 374-9018

Bethel        - (907) 543-1518

Kodiak        - (907) 487-4363

Kenai          - (907) 283-3028

Homer        - (907) 235-5205

Valdez        - (907) 835-2636

Cordova     - (907) 424-3278

Note: Within the first 5 days of making your claim, please contact the airport where you placed your baggage claim, after 5 days please contact Central Baggage Service at (907) 266-8487.
To expedite your claim you must download the form located below.

Email Baggage Service

Baggage Statement of Loss Form after 5 Days

Cargo Service

Phone:     (800) 225-2752  /  (907) 243-3322

Note: Cargo office in Anchorage is located in the Alaska Airlines Cargo Office, elsewhere please go to the local airport cargo office.

Alaska Airlines Cargo Information

Charter Service

Phone:     (800) 866-8394 ext. 385   /  (907) 266-8385

Fax:         (907) 266-8383

Email Charter Service

Era Aviation Headquarters

Era Aviation, Inc.
6160 Carl Brady Drive
Anchorage, AK 99502
Phone:     (800) 866-8394  /  (907) 248-4422
Fax:         (907) 266-8384