Ravn Alaska Corporate Headquarters

Ravn Alaska
4700 Old International Airport Road
Anchorage, AK 99502

Phone: 907-248-4422
Fax: 907-266-8384


Phone: 800-866-8394 (toll free, outside of Anchorage only)
907-266-8394 (in Anchorage)
Fax: 907-266-8391

Group of 10 or more? See our Group Travel Desk information below.

Accounting Department

Phone: 907-248-4422
Fax: 907-266-8378

  • Receipt requests will be charged a $10 research fee per ticket number.
  • Refundable tickets will incur a $10 fee for refund per ticket number.
  • Receipt requests will be charged a $10 research fee per cargo airway bill number.

Baggage Services/Lost and Found

Anchorage: 907-865-8735
Deadhorse: 907-659-9222
Barrow: 907-852-8333
Fairbanks: 907-450-7219
Bethel: 907-543-3800
Kodiak: 907-487-4363
Kenai: 907-283-3028
Kotzebue: 907-442-3020
Galena: 907-656-1875
Aniak: 907-675-4572
Homer: 907-235-5205
Nome: 907-443-2414
Valdez: 907-835-2636
Saint Marys: 907-438-2246
Cordova: 907-424-3278
Unalakleet: 907-624-3595

Note: Within the first five days of making your claim and initial baggage loss, please contact the local airport where you placed your baggage claim. After five days of checked baggage loss, please download the Baggage Statement of Loss Form shown below. Please note that this form must be mailed within 14 days of travel to be considered for loss payment.

Baggage statement of loss form (Submit five days past date of loss)

Consumer Affairs

In the unlikely event that we did not meet your needs as expected, please feel free to email our Consumer Affairs Department directly. We strive everyday to ensure you have the most pleasant experience traveling with us as we expect you deserve. If you feel we did not, we're here to help.

This department is only for customer service resolution. This department does not handle technical or general questions, related support or any assistance with FlyAway Rewards accounts. For general questions or other assistance, please call us at 800-866-8394.

Email Consumer Affairs

Charter Desk

Phone: 907-266-8381
Fax: 907-266-8414

Email Charter Service

Ravn Alaska Air Cargo

Anchorage Central Office:
Our main cargo office is located in Anchorage at 4750 Old International Airport Road. For more information regarding cargo shipments please visit our Cargo page.

Email Ravn Alaska Cargo Team

FlyAway Rewards Program - Earn FREE travel fast!

Read more about general program information. For past credit requests, visit our Mileage Plan page. Check your current account balance here. If you still have questions, please call us.
Phone: 800-866-8394 (toll free, outside of Anchorage only)
907-266-8394 (in Anchorage)

Group Travel Desk

Traveling with a group of 10 or more? No problem. Ravn Alaska has discounted group rates statewide. Call or email for details.

Phone: 907-266-8470 Fax: (907) 245-5745

Sales, Marketing and Public Relations

Phone: 800-866-8394 ext. 8385 (toll free, outside of Anchorage only)
907-266-8385 (in Anchorage)

Fax: 907-245-5745